Practical support · Clear scope · Part of the Digital Confidence at Home package
Senior Technology Concierge
Patient, plain-English tech help — teaching, not just fixing.
What this solves
A practical outcome, without another system for you to manage.
Patient, plain-English help with your devices, in-home or remote, at a fair per-session rate — no one-hour minimums, no jargon, and an eye kept out for anything that looks like a scam.
Scope is confirmed before work begins. Where regulated or specialist work is required, that boundary will be explained and the appropriate part remains with you or is referred out.
Current pricing
Clear from the start.
Standard session, in-person (~1hr)$70–85
Standard session, remote (~1hr)$55–65
Extended session (~1.5hr)$105–125
Follow-up/check-in (~30min)$40–50
What working together looks like
A straightforward process.
Tell us what you need
Share the problem, goal and any useful context.
We confirm fit and scope
You receive a clear explanation of what is included, the price and any relevant boundary.
The work is completed
The agreed deliverable or practical outcome is provided, with ongoing support where applicable.
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